Infrastructure
Just like a great recipe is made only if all the ingredients are in the right proportion,
similarly a successful business depends on many factors like the right team, management,
focus etc but one thing that connects all these together and is vital for the success
of any organization is the right infrastructure. You may have the best team in the
world but if they are not provided the right infrastructure then they won’t be able
to move an inch forward and if you have the right infrastructure for the right team
then they may be able to move even mountains.
The heart of Nukala Vodata’s
infrastructure is the high-speed, redundant, reliable voice and data networks that
ride on best-in-class technologies and to ensure that all this is up and running
24x7 we have dedicated technology support teams. Supporting all the software and
hardware infrastructure is the aesthetic and spacious work atmosphere that just
makes the team want to keep on going 24x7.
One of the major concerns that our prospective clients had was data security. Once
we demonstrated our software and hardware data security measures and the corporate
policies surrounding those data security measures, it now the last thing on their
minds.
A majority of our time and budget goes towards planning for infrastructure scalability.
We understand that a client’s needs may grow on the fly and they may prefer a trusted
partner than looking at someone new. Keeping this in mind Nukala Vodata has its infrastructure
planned such a way that it can support geographically diverse operations that can
scaled up within no time to address the client’s business needs.
Here’s a snapshot of our infrastructure:
- State-of-the-art computerization with fully automated call desks
- Uninterrupted and back up power supply
- Fully redundant voice and data communications with security
- Dedicated high speed internet connectivity
- Scalable capacity
- Less than 400 milliseconds latency
- Duplicated system to ensure uninterrupted call reception and uninterrupted internet
connectivity
Data Security
- Manned and logical data security at entrances
- Layered access to physical locations and data
- Commercial grade firewall
- Network intruder detection system for extra data security
- Layer 4 switching with advanced router module for intelligent data routing, monitoring
and security